Cassidy
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Activity overview
Latest activity by Cassidy-
Cassidy created an article,
My order says it has been delivered, but I haven't received it. What should I do?
Please reach out to our Customer Service team via the "Contact Us" form on our website. We will arrange for a full refund or replacement of your original order.
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Cassidy created an article,
How should I wash my products?
To maintain your item's quality, wash it with cold water and a gentle detergent, avoiding bleach or oxyclean. Store away from direct sunlight if feasible. For items dyed naturally, be cautious of a...
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Cassidy created an article,
My order says it has been delivered, but I haven't received it. What should I do?
Please reach out to our Customer Service team via the "Contact Us" form on our website. We will arrange for a full refund or replacement of your original order.
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Cassidy created an article,
How do I cancel my order?
We can accommodate cancellation requests within 24 hours of orders being placed. Please reach out to our Customer Service team via the "Contact Us" form on our website with your order ID number so ...
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Cassidy created an article,
How do I make a return?
Please reach out to our Customer Service team via the "Contact Us" form on our website with your order ID number and list of items you'd like to return. You can use the return label in your package...
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Cassidy created an article,
What are your shipping methods?
All orders over $50 will receive free ground shipping to any US address. Expedited shipping is available for an additional cost. Orders are shipped from the New York area. All orders will ship via ...